Tuesday, April 07, 2009

When you work in food service these are the idiots you deal with

True story - straight from the Dallas/Fort Worth Fox News station. I'm pretty sure I've had this lady, and all her idiot family. Yes ma'am, a dozen shrimp does mean twelve.

Diner Dials 911 over Shrimp Order

Created On: Tuesday, 07 Apr 2009, 10:17 AM CDT

HALTOM CITY, Texas - A woman dialed 911 on Monday afternoon to report that she didn’t get extra shrimp in her fried rice order.

The incident happened at A&D Buffalo's in the 4000 block of East Belknap Street.

Restaurant' employees said the woman originally left with her order, but came back claiming she did not get her full $1.62 worth of extra shrimp. Since she had already left the building with her food, they refused to give her a refund.

"She started yelling and screaming, brought her boyfriend in and they started making a scene in here," said Alex Kim, the restaurant's attorney.

Employees said that's when the irate woman called 911 to try to get help from the police.

"I always get the shrimp fried rice, so I said I'm going to get extra meat this time. But he didn’t even put extra shrimp in there," she told the 911 operator.

The woman also told the operator that she demanded either a refund or the additional crustaceans, and that she decided to place the emergency call when she was met with resistance.

"I'm just saying, to get a police officer up here, what has to happen?" the caller asked the operator.

A Haltom City police officer was dispatched to the scene, but the woman was no longer at the restaurant when he arrived.

Police spokesman Cody Phillips said she likely will not be punished for her call.

"You have to make a phone call in a non-emergency situation and remain silent or be abusive or obscene to the 911 call taker. She was none of those things," Phillips said.

The incident mirrors a March episode in Florida in which a woman dialed 911 about her McDonald's order. In that case, police arrested the woman.

Restaurant employees said they actually expect to see the woman again. She is a frequent customer. And if she does come again, they will be more than happy to take care of her, they said.


SkippyMom said...

Everyone in retail and waitressing thinks they have it bad - having been both of these service oriented employees, my hat goes off to 911 dispatchers. THEY have a job no one should want.

What a freaking joke. This woman needs to be found and prosecuted for abuse of the 911 system.

The EB sh^% is getting out of hand when this is happening monthly.

Lobster Guy said...

lol, I'm sure that they'll take Real Good care of the woman's order the next time she goes in.