Tuesday, January 19, 2010

Damn Coupons

A new coupon dropped to those people who are members of Red Lobster's Fresh Catch Club - $4 for two dinner entrees and $3 for two lunch entrees, and they are promoting it with the lame three course meal for $29 option. I hate these coupons. If you want to do something for your frequent customers, put it in the control of the local store. Give the servers the authority to have the manager take $4 off the meal of that family that comes in every other week and tips well for instance. Empower your service staff to actually make the guest feel special rather than yet another bullshit coupon. It is amazing at how hard corporate Red Lobster spins their wheels to create the impression that they want to wow their guest, yet they do nothing to really positively impact that through the single most critical interactive piece - the servers. If you work at Old Chicago you have a comp tab where you can literally buy things for your guests. That impresses me. That makes me feel valued. That is a wow experience. That is trusting your staff. That is NOT Red Lobster.

From their email:

Hurry in today and savor a complete three-course meal for two for just $29.99.
You each start with a fresh salad and irresistible Cheddar Bay Biscuits. Then choose
two entrées from a menu of new and classic seafood creations. Plus you can
choose an appetizer or dessert to share. It’s a perfectly
delicious way to spend time together.

Enjoy your favorite seafood with your favorite person.
Use the coupon below when you come in to enjoy
our three-course meal for two.

Choose one salad per person

Fresh Garden Salad | Fresh Caesar Salad
Unlimited warm Cheddar Bay Biscuits included

Choose one entrée per person

New Garlic-Herb Shrimp Pasta | New Garlic-Herb Grilled Shrimp
New Peach-Bourbon BBQ Chicken and Shrimp | Cajun Chicken Linguini Alfredo

Wood-Grilled Fresh Tilapia | Wood-Grilled Fresh Salmon

Parrot Isle Jumbo Coconut Shrimp | Walt’s Favorite Shrimp

Share your choice of either one dessert or one appetizer

Key Lime Pie | Warm Apple Crumble à la Mode

Chocolate Wave | Mozzarella Cheesesticks

Seafood-Stuffed Mushrooms | Chilled Jumbo Shrimp Cocktail

This special offer is only available for a limited time.
Prices higher in Times Square and Hawaii

For more on these and other creations
Go To Menu Specials

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